International Customers who...
- Present their passport or landing permit
- Do not live in Japan (non-residents)
- Have entered Japan within the past 6 months *Your Landing Permit should not be a Re-entry Permit
- Have a tax-exempt status of residence
Tax-free purchases must total ¥5,000 or more (excluding tax/after discounts have been applied), or ¥5,500 (including tax).
Examples: Anime merchandise, books, CDs, DVDs/Blu-rays, cosplay items that are not consumable goods, etc.
Examples: Food, beverages, cosmetics (makeup, perfume, consumable cosplay goods, etc.), disposable stationery (mechanical pencil leads, markers, etc.)
Tell the staff at the cash register that you would like tax-free service.
Note: The tax-free procedure takes about ten minutes.
Please let the staff know if you would like to exclude any of your items from the tax-free service.
Note: If you would like consumable items to be tax-free, please note that they cannot be used in Japan.
Note: General items that you plan to use in Japan cannot be included in a tax-free purchase with consumable items.
Please present your passport or other identification that can be used when applying for tax-free service. (Passport, Crew Landing Permit, Emergency Landing Permit, or Landing Permission Due to Distress)
The procedure that will designate your purchases as tax-free will take place.
The staff will enter the required purchase information for tax-free service into a computer. This may take some time, so please wait.
Please note the following important points: